The order page

Every order has a page of its own, reached through the link in the confirmation mail – for guests just as for members. There the customer sees how their order stands and fetches their documents.

Put the Order page element on a page and choose that page as the order page on the start point. If either is missing, the checkout is blocked.

• the state of payment and delivery, the items and – for prepayment – the bank details with reference; a partly refunded order reads “paid, partly refunded”, a corrected payment shows its corrected amount
• after a chargeback, the note that the bank charged the payment back, and “Pay now” for the open amount; once everything is paid again, “Payment received” comes once more
• the documents with a number as PDF and HTML, cancelled ones marked; an accounting module's document as PDF once the module has issued it
• licence keys, downloads and vouchers from the order; long keys wrap
• Change payment method, as long as that is possible
• the withdrawal function

The link from the mail is valid for 90 days. When opening it for the first time, the customer confirms their e-mail address at the same time with a click on “View order”. If the link has expired, they request a new one with order number and e-mail address; the answer is the same for a match and a miss, and too many attempts are slowed down. Members can also get there through “My orders”.

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